If your printer is not listed , click the plus sign, click Add Printer or Scanner , click the name of your printer, then continue to the next step. Reload the paper Pull the main tray extender towards you to extend the main tray. Europe, Middle East, Africa. Service the printer If the product printed a self-test report with plain white paper, the printer is functional and does not need to be replaced. A test page prints. For photo paper, always load the rougher side of the paper facing up.

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For instance, blacks are not as dark with a depleted cartridge. Rotate the rollers up carefully to clean all the way around.

No software or drivers are available for this product with the selected operating system. Use pixels per inch pixels per cm or higher for larger format photo papers. Only service the product if you have already tried all of the previous solutions and the product will not print a self-test page on plain white paper. Remove the rear access door or duplexer. Remove all traces of paper found.


Indicates a problem occurred. Use a flashlight to carefully view the areas around the rollers. Click the name of your printer, then click the minus sign to delete the printer. HP designs its ink and paper to work together.

When this button is lit, the HP All-in-One jp answers incoming phone calls.

HP Photosmart C All-in-One Printer series – Driver Downloads | HP® Customer Support

Check the condition of the paper. Lower resolutions might produce acceptable images when printed on rough-textured paper. Do not remove multiple cartridges at the same time.

Follow the steps below to print from the HP Photosmart Essential software. Javascript is disabled in this browser. Javascript is disabled in this browser. Introduction This document provides instructions for loading and printing 4 x 6 inches 10 x 15 cm Photo paper from the Photo tray in Microsoft Windows.

To see if your product is still under warranty, go to the warranty check website http: Turns the HP All-in-One on or off. This feature of the product helps to avoid wasting ink and paper if the paper is not what you expected. Slide the stack of paper forward until it stops. Press the Down Arrow button until Tools is selected. Clean the paper pick roller with a cotton swab moistened with distilled or bottled water. Indicates the presence of an Ad hoc wireless network connection.


Make sure that the stack of paper fits loosely under the tab on the paper-length guide.

HP Customer Support – Software and Driver Downloads

Press the Power button to turn on the product. Printing specifications Print resolution: Color graphics display also referred to as the display. Presents the Enter Fax Number screen to enter a fax number. You must exit the Properties dialog box to apply your changes. Load the correct type of paper and align the All-in-One Follow these steps to load the correct type of paper and align the product.

If the test page printed clearly, check the settings and media you are using, and then try to print again. The product prints a self-test report. How photosamrt HP install software and gather data? Press the down arrow to select Print Reportand then press OK.